If for any reason you are not completely satisfied with your Imblim purchase, you may return it for a full refund of the purchase price, less any shipping charges, by following these simple steps:
- You must ship your return to Imblim LLC within 21 days of the invoice date
- Your return must be in its original condition and may not be altered in any way
- You must include the original order receipt with your return. If the original order receipt is not available, please download and include this Return Form.
You should ship your return via a traceable shipping method such as UPS, FedEx or USPS. Please be sure to keep the return tracking number until you receive your refund. The cost of returns are not paid for by Imblim and will not be reflected in your refund amount. Your return should be addressed to:
ATTN: Online Returns
520 ½ N Gilbert Street
Iowa City, IA 52245
We will apply your refund to the original form of payment within 5 – 7 business days of receipt. You will be notified via email to the address listed on your account when the refund is applied. Your bank may require additional days to process and post the refund transaction to your account.
We do not offer merchandise exchanges. If you would like one Imblim item in place of another, simply return your original purchase by following the above guidelines and place a new order for the item you would like.
Incorrect or Defective Item:
If you received an incorrect or defective item, please contact Imblim using our Contact Us form, and note the specific defect or error. We will assist you within 2 business days.
For any additional questions about returns please Contact Us.